Sales & customers

Account follow-up drafts

After a customer call, hand your dot your notes; it drafts the follow-up email, CRM notes and next steps for you to review and send.

dots101 template Checked Sep 30, 2026 Not yet run on a live dot by us
Runs
When you ask
Connect
Gmail
Setup (estimate)
~5 min
Category
Sales & customers
Prompt
I just finished a call with [customer name]. Here are my notes: [paste call notes]. Using these notes and our recent email thread, draft three things. First, a follow-up email to the attendees that thanks them, recaps what we agreed, lists next steps with owners and dates. Save it as a draft in the thread; don't send it. Second, CRM notes I can paste into my CRM: summary, decision makers, pain points, objections, budget or timeline signals, and next step. Third, a short list of my own to-dos from the call with due dates. Only use what's in my notes and the email thread. If something is unclear or missing, such as a date or who owns a step, ask me instead of guessing. Put the CRM notes and to-dos in your reply here.

Paste it into your dot's conversation in ChatGPT. Edit anything in [brackets] first.

How it works

  1. Connect your email through Plugins so your dot can read the thread and save a draft.
  2. In Settings > Personalization > Custom rules, set sending email to Ask before taking action.
  3. Right after the call, fill in the customer name and paste your notes into the prompt. Rough notes are fine.
  4. Review the draft in your email, fix anything it got wrong, and send it yourself. Paste the CRM notes into your CRM.

If the call changes the deal terms, keep a sales proposal current.